PlayStation will rely on ‘more rigorous testing’ to avoid another Concord flop

Between May 2023 and September 2024, we saw the long, drawn-out death of Concord. Sony had made a big bet on this live service multiplayer game, but immediately after the reveal it became clear that the company had missed the mark. Sony has since pulled back heavily on its live service ambitions, as confirmed by PlayStation head, Hermen Hulst. 

In a recent interview with Financial Times (via VGC), Hulst reflected on the failure of Concord, confirming that Sony's experience with that project has led to much stricter testing behind-the-scenes. Hulst says he doesn't want developers to play it safe, but he would also like to see risky projects fail much earlier on in the process, before the budget balloons: “I don’t want teams to always play it safe, but I would like for us, when we fail, to fail early and cheaply”, he said.

Hult says that Sony now has “much more rigorous and more frequent testing in many different ways”. This includes additional focus group testing, and more input from higher-ups in PlayStation. On top of that, Hulst has thrown out Jim Ryan's plans for Sony to release a dozen live service games over the next fiscal year, preferring to focus on a small handful of projects instead.

While not officially confirmed, it is estimated that releasing Concord, and acquiring the studio behind it, cost Sony around $400 million. Since then, Sony has focused on just a few major live-service games, including Destiny 2, Marathon, Helldivers 2 and the upcoming Fairgames.

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KitGuru Says:  Focus test groups can be useful, but as we've seen in the film industry, positive test group feedback does not always lead to widespread love for a new release. 

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